What's the most compelling Firefox feature? Tabs of course!

According to the Firefox in your country survey tabbed browsing is still viewed as the most compelling Firefox feature!

Here’s the exact question: What do you think would be the most compelling product feature for people who you know?

And an overview of the results:

Now let’s look at the details: who picked what feature?

Note: The data below highlights some of the statistically significant differences between groups. Remember that in each care we’re comparing a group with its peers. For example, people who have been using Firefox for more than 2 years are compared to people who have been using Firefox for other amounts of time or aren’t using it. In all cases, having a group more or less likely to have picked an option does not mean it’s their top choice, just that people in the group were more likely than in other groups to choose the option. Also, the overall numbers include all responses, including those coming from countries not targeted in the pilot.

Tabbed browsing (28.9%)

Overall, tabbed browsing is the most frequently selected feature, ahead of the add-ons manager and the phishing and malware protections. It is more likely to be chosen by people who have been using Firefox for a long time, which might indicate that these users know how to make the most of tabs on Firefox (since there are many clever tricks with tabs, even more if you have add-ons). It could also indicate that these users still remember the time when only Firefox had tabs (you can see that people who use another browser as their primary are less likely to have selected tabs).

More stats:

  • more likely choice for people who have been using Firefox for 2+ years (30.4%)
  • much less likely choice for people who have been using Firefox for less than 12 months, less likely to be chosen the less people have used Firefox (17.8% to 24.1%)
  • less likely choice for people who use Firefox, but not as their primary browser (24.2%)
  • less likely for people spending 8+ hours / day on the web (26.6%)
  • more likely for people who use Firefox primarily at work (31.9%)

Smart location bar (9.8%)

The smart location bar (“awesome bar”) is less likely to be chosen by Firefox 2 users (5.8%), which makes sense since the feature was not available until Firefox 3. What the surprising was that there was no difference between the people who have been using Firefox for a long time and new users, or depending on how much time people spend on the Internet. The awesomeness of the awesomebar increases as you use the browser more, so I would have expected a different result here.

Session restore (8.7%)

The hypothesis here is that session restore is more popular with more recent and “light” Firefox users: people who have used Firefox for 2–6 months were the most likely to choose this feature (I would guess that the less than 1 month group has not discovered the feature yet), people who have not installed add-ons, or aren’t sure what version of Firefox they use also were more likely to choose this one. Maybe people who have been using Firefox for 2 years or more are so used to the feature they don’t notice it anymore?

More stats:

  • more likely to be reported by people using Firefox for 2–6 months (13%) and 1–2 year (10.4%)
  • more likely for people who have not installed add-ons (13%)
  • much more likely for people who aren’t sure what version of Firefox they use (13.7%)
  • less likely by people using Firefox for 2+ years (8%)

Don’t know/No opinion (7.5%)

This one shouldn’t be very interesting, except that it’s more likely for people using Firefox for less than 1 month (15.6%) and people who don’t use it (21.9%) to have selected this option. It’s also more likely for people who have not installed add-ons (14.6%).
This indicates that features are discovered and adopted over time. So how can we help Firefox users learn about all its cool features sooner?

Other (5.4%)

We’re still processing the results for the open-ended questions, more on what “other” are later…

One-click bookmarks (3.1%)

Much like session restore, this feature is more likely to be chosen by newer Firefox users, people who spend less time on the web, and don’t have add-ons. A very puzzling stat is that they are more likely to report using Firefox 1, which does not have 1-click bookmarks… maybe there was confusion and people thought of bookmarks in general, or maybe they’re not really using Firefox 1.

More stats:

  • more likely reported by people using Firefox for less than 12 months (10% for less than 1 month, 9.3% for 2–6 months)
  • less likely for 2+ years (2.4%)
  • more likely for people who use Firefox but not as their primary browser (5%)
  • more likely for people who did not install add-ons (7%)
  • more likely for people spending 1–2 hours/day on the web (4.4%)
  • more likely for people who use Firefox primarily at home (4%) and in cybercafes (12.2%)
  • more likely to be using Firefox 1 (20%) or to be unsure (7.2%)

Password Manager (1.7%)

Just like session restore and one-click bookmarks, password manager is chosen as the most compelling feature most often by newer Firefox users. One troubling stat below is the fact that people who use Firefox in cybercafes are more likely to choose password manager.

More stats:

  • more likely to be chosen by people using Firefox for less than 6 months (5.6% for less than 1 month, 3.9% for 2–6 months), less likely by 2+ yr (1.2%)
  • more likely for people who use Firefox but not as their primary browser (3.4%)
  • more likely to be used by people who primarily use Firefox in cybercafes (6.1% vs. 1.7%)

Country-specific data

Australia:

The number match the overall numbers, except for one small exception: people in Australia were more likely to pick “other” (9.8%) as their top feature.

Germany:

  • much less likely to choose tabbed browsing (19% vs. 28.9%)
  • much less likely to select session restore (4.6% vs 8.7%)
  • much more likely to pick “no opinion” (20.9% vs. 7.5%)

Spain:

  • more likely to choose tabbed browsing (32.4% vs. 28.9%)
  • less likely to pick add-ons manager (14.2% vs. 17.7%)
  • more likely to pick phishing/malware protection (19.4% vs. 17.3%)
  • less likely to pick 1-click bookmarks (1.9% vs. 3.1%)

India:

  • more likely to choose 1-click bookmarks (4.7% vs. 3.1%)
  • less likely to pick smart location bar (6.2% vs. 9.8%)
  • more likely to select session restore (12.2% vs. 8.7%)

Indonesia:

  • less likely to pick smart location bar (3.2% vs. 9.8%)
  • much more likely to choose the add-ons manager (30.4% vs. 17.7%)

Poland:

  • much less likely to select the add-ons manager (7% vs. 17.7%)
  • more likely to pick the password manager (3.1% vs. 1.7%) and phishing/malware protection (25.4% vs. 17.3%) or no opinion (11% vs. 7.5%)

Brazil:

  • more likely to pick tabbed browsing (31.5% vs. 28.9%), smart location bar (12% vs. 9.8%) and session restore (10.7% vs. 8.7%)
  • less likely no opinion (3.2% vs. 7.5%)
 

Comments

Simon

Nov 20, 2008 @ 19:42

Ignoring tabbed browsing for a moment (being such an old Firefox feature now), I'd have to nominate session-restore. It's just such an invaluable feature now - I can switch the computer off, then come back the next day and bring back all the pages I had loaded.

The changes to the address bar and bookmarking, I'm fairly indifferent about, so far. They're certainly improvements, but they've not made a huge difference to how I use the browser.

Staś

Nov 20, 2008 @ 23:09

One troubling stat below is the fact that people who use Firefox in cybercafes are more likely to choose password manager.

I don't think this is troubling at all. I'd say respondents understood this in general as "password handling", in which case this makes sense to me. People value the way Firefox handles passwords (like the infobar asking if it should remember the password now, not now or never), especially if they're frequent users of cybercafes.

Indonesia: much more likely to choose the add-ons manager (30.4% vs. 17.7%)

This is huge! Do we know if there are any particular add-ons that are very popular in Indonesia?

Gc

Nov 21, 2008 @ 05:41

Session restore may be more popular in countries where more people browse from desktop computers at work or shared computers at a cybercafé. Session restore is less useful for people who have computers (usually laptops) where they can hibernate or sleep the computer instead of logging out or turning it off. On a non-shared computer that can hibernate, I only use it after a rare crash, or when Firefox is taking up too much memory and making the machine thrash. Hmm, that means it may also be useful for people who work on machines with small memory.

Password manager may be useful in cybercafes because then you don't have to type most of your passwords, therefore you don't have to worry as much about people looking over your shoulder figuring out your passwords. Also, if you are paying by the hour, then any time saved by not typing passwords is time that can be used more productively. I agree that using the password manager means a cybercafe user should take measures to make sure other people can't reach Firefox or another program when away for a moment (e.g., to refill a beverage or empty a full bladder). Such a user may be able to use a screen-saver style lock, or at least keep the computer in sight when refilling a beverage, otherwise log out.

wsm

Nov 22, 2008 @ 05:20

And the most useful extensions to go with that tabbed browsing greatness ...

tabkit https://addons.mozilla.org/en-US/firefox/addon/5447 tabhunter https://addons.mozilla.org/en-US/firefox/addon/7924

Nick

Nov 25, 2008 @ 05:40

This is a really interesting survey with quite interesting results. I think it's important to know such results in order to know how people from different countries use the Firefox features of today.

Klaus

Jun 09, 2009 @ 09:10

Yes! Nick told the truth. For me its the tab feature and the add blocker the importants.

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