The FBI‘s Internet Crime Complaint Center IC3 published a new advisory on ‘vishing’ attacks
As phishing is becoming harder and harder scammers are now using the phone to gather personal information such as credit cards and social security numbers.
Upon calling the telephone number, the recipient is greeted with ‘Welcome to the bank of…’ and then [is] requested to enter their card number in order to resolve a pending security issue
We have spent so much time telling people, “don’t trust the mail” and “don’t trust the web” that people don’t trust them anymore. That’s why scammers are starting to use more traditional means of communication, which people are more familiar with and trust. You are more willing to trust some nice and sweet voice on the phone than an funky text in your inbox.
The technology to securely sign and identify the sender of an email exists. I don’t understand why the banks are not using it.